An essential plugin for the fast growing environment, Reply Detection is used to stop follow ups or change campaign once a contact responds. So once we start dealing with a contact directly they stop receiving further marketing emails and follow-ups until further notice. The plugin can reduce the users spending hours each week updating prospect lists and managing campaigns as contacts take action on an email. Mautic does have the ability to track a single “Monitored Inbox” for replies and bounces but it really needs to track replies for every Mautic user.
• This plugin checks an inbox ever 10-30 mins
• Detect second email addresses encase of somebody replying for an alternate account
• Distinguish between auto-replies
• Update contact details to take action (stop/switch sequence)